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PIC Online Now Available for PADI Instructors
The new PIC online beta test is now open to all PADI Instructors. PADI Stores who wish to participate in the beta test should contact their PADI Sales Consultant.

How to Use PADI PIC Online

  1. Use the PIC Online worksheet to collect student information.
  2. Purchase PIC Online credits from your PADI Sales Consultant for $17.55/each.*
  3. Log on to padimembers.com and click PIC Online from the homepage
  4. Enter class and student data (more detail below)
  5. Upload a digital image of your student(s)
  6. Review student information and submit!

* 2010 Member price is $17.55. PIC Online credits are only available from a human - please call or email your sales consultant to order. Please do not order Online PICs from the online shopping cart.


Benefits of Using PIC Online
Using PIC online saves more than just paper...

Save money
  • PIC online costs 55 cents less than a paper PIC
    • $17.55 versus $18.10 at member-level pricing
  • No stamps to buy
Save  time
  • PIC online credits typically post within one hour. 
  • Cards are processed by the next business day.
  • Process multiple students using the same class information.
  • "Find student" option automatically populates student information

Avoiding Common Problems

Please double check your data entry.
If you've accidentally made Brian "Brain" or Roberto Roberta... it will cost another PIC credit to make the corrected card.

You will receive a confirmation email shortly after submitting your certifications online. If you discover any errors, phone customer service immediately at: 800 729 7234 ext. 2495.


Credit card on file
If you've signed up for auto-renewal, the PIC Online system can "see" your card and use it for Project AWARE cert cards and donations. This card may differ from what's saved in our online shopping cart, or the card you use to place orders with your sales consultant. Please double-check the information.

The website where you input student data is not set up to sell additional PIC online credits. To purchase additional PIC Online credits, please contact a human. We * may * not have the same credit card information.


Using a student's credit card?
At the bottom of the form you'll  have the option to enter a student's credit card information for one-time Project AWARE cert cards and donations.


System time out
After 15 minutes of inactivity, your PIC online session will time out. Student information will not be processed or saved. No PIC online credits will be deducted.


Certifying Store Information
Currently, only independent instructor certifications can be submitted using the standard PIC Online beta test.*

To enter certifying store info or referring store information:
  • Submit a paper PIC
  • Use a PIC online #1 purchased by the store and #2 while logged in as the store.
* Stores who wish to participate in the IRRA PIC Online beta test should contact their sales consultant at 800 729 7234.

Student image file
Please use .jpg files that are 300kb in size or smaller.  Here is a website you can use to resize images.

If you receive an error message (of any sort), try using the crop tool - even if the image doesn't need to be cropped. Using your mouse, draw a box around the image, this will "select" the photo and usually resolves any error messages.

Purchasing PIC Online
Please call or email your sales consultant to purchase PIC online, it is not possible to order PIC credits from the PIC online data entry system or the online shopping cart.

If you try to order online PICs from the online shopping cart it will charge you for shipping because it doesn't understand a virtual-online product. Please call or email your sales rep to order online PIC credits.

For More Information
Read the article: How to Use PIC Online (Step-By-Step)
Download the official PIC Online Beta Test Help Document (pdf)

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